Privacy Policy

This privacy policy sets out how Smart Group Medical complies with European Union data protection requirements. You can access this privacy statement from the bottom of every page on our website by clicking the appropriate link. Any changes to these policies will be posted on this page.

We are committed to protecting your privacy and ensuring that any information you choose to provide us during your visits to the Smart Group Medical website is collected and used in full compliance with the Data Protection Act. All such information will remain strictly confidential and used only for the purpose described at the time of the submission.

This privacy statement discloses the types of information we gather, how we use it, and how to correct or change it.

How & Why Do We Collect Information About You?

At certain points during your visit to our website, we may ask you to enter personal details such as your name, address, telephone number, and/or email address. You may also be asked whether you consent to the use of that data and for what purposes. We will not use your data except to fulfill a request you make when disclosing those details or if you consent.

Where we have your consent to do so, we may use the information to contact you or keep you informed of products and services that may interest you. We may also contact you to conduct surveys enabling us to continue to improve the level of service we provide to our customers. This contact may take the form of email, telephone, or other methods.

We may also collect information about your preferences, both when you tell us what these are and by analyzing site traffic, including using cookies and IP addresses. This information may be used to personalize your visits to our website or provide you with relevant information based on your previous choices or information entered. You can configure your browser not to accept cookies and to prevent us from using your information in this way. For further information, see Cookies and IP Addresses below.

What We Do with the Information We Gather

• We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone, mail, or other methods.
• We may use the information to customize the website according to your interests.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. If you leave cookies turned on, be sure to sign off when you finish using a shared computer.

IP Addresses

When you visit our website, we store web server logs which show your IP address. This gives us information such as which pages you looked at, whether the page request was successful or not, and which browser you use to view the page. The use of this data is purely for statistical purposes.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to the following address:

Data Protection Officer, Smart Group Medical, Greenwood House, London Rd, Bracknell, Berkshire RG12 2AA or emailing us at hello@smartgroup-medical.co.uk.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to:

Data Protection Officer, Smart Group Medical, Greenwood House, London Rd, Bracknell, Berkshire RG12 2AA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Last updated: Nov 2024